Privacy & Policy

At Netzlinx, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, services, and related communications. We understand the importance of privacy and are committed to complying with the Personal Data Protection Act 2010 (PDPA) of Malaysia, ensuring the highest standards of security and privacy in the handling of your data.

1. Information We Collect

When you interact with us through our website or services, we collect the following types of information:

Personal Identification Information

We may collect personal details such as:

  • Full name
  • Email address
  • Contact number
  • Job title and company name (if applicable)
  • Any other details you provide through forms, communications, or other interactions with us.

Technical and Usage Data

We automatically collect data when you visit our website or use our services, including:

  • Your IP address
  • Browser type and version
  • Operating system
  • Pages visited on our website
  • Time and date of your visit
  • Referring URLs and your activity on our website

This data is used to improve our website, services, and user experience.

Transactional Data

When you engage our services, we may collect the following information for billing and payment purposes:

  • Credit card or payment details (if applicable)
  • Billing address
  • Transaction history
  • Service subscriptions or usage details

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These technologies help us understand how you use our website, allowing us to personalize content, track your preferences, and improve website functionality. You can control cookie settings through your browser, but please note that some website features may not work properly if cookies are disabled.

2. How We Use Your Information

We value your trust and are committed to using your personal data responsibly. The primary purposes for which we use your information are as follows:

To Provide Our Services

We use the data collected to offer the digital marketing services you have requested, including:

  • Web Development
  • Search Engine Optimization (SEO)
  • Content Writing
  • Domain Registration and Hosting
  • Data Analytics
  • Branding

This includes tailoring our services to your specific needs and ensuring the best possible results for your business.

To Communicate with You

We may use your contact information to:

  • Respond to your inquiries or support requests
  • Notify you about important updates or changes to our services
  • Provide you with marketing communications or newsletters (only if you have opted in)

You have the option to unsubscribe from marketing communications at any time.

To Improve Our Services

We collect data on how you use our website and services to better understand your preferences and improve our offerings. We analyze this data to refine our web design, service delivery, and customer experience.

To Meet Legal Obligations

We may process your personal data when required by law or regulation, or to fulfill our contractual obligations with you. For example, if there are legal disputes or if we are asked by regulatory authorities to share information, we may disclose your data accordingly.

3. Data Sharing and Disclosure

At Netzlinx, we respect your privacy. We will never sell, rent, or lease your personal data to third parties. However, we may share your personal information in certain circumstances:

Service Providers

We may share your data with trusted third-party vendors who provide essential services to us, such as hosting providers, payment processors, and data analytics tools. These service providers are contractually bound to keep your data secure and use it only for the purposes for which it was shared.

Legal Compliance

In some cases, we may be required to disclose your personal data to comply with legal obligations, respond to lawful requests by public authorities, or protect our legal rights. This includes situations where we are responding to a subpoena or enforcing our terms of service.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws. When the data is no longer needed, we will securely delete or anonymize it in accordance with our data retention policy.

5. Data Security

We takes the security of your personal information seriously. We implement industry-standard security measures, including encryption, firewalls, and access control procedures, to protect your data from unauthorized access, alteration, disclosure, or destruction.

However, no data transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee the absolute security of your data. You are also responsible for keeping your account details secure.

6. Your Rights and Choices

Under the PDPA, you have the following rights with respect to your personal data:

Access

You have the right to request access to the personal data we hold about you. We will provide a copy of your data upon request, subject to any legal exceptions.

Correction

If you believe that any of the personal data we hold is inaccurate or incomplete, you can request that we update or correct it.

Withdrawal of Consent

You have the right to withdraw your consent for us to process your data at any time. However, please note that withdrawal of consent may affect your ability to use certain services.

Deletion

In certain cases, you may request the deletion of your personal data. We will assess your request and comply, where applicable, as per the PDPA.

To exercise any of these rights, please contact us at [netzlinx@outlook.com] and we will respond to your request as soon as possible.

7. Third-Party Links

Our website may contain links to external websites or services not operated by Netzlinx. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing them with any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us:

Netzlinx Digital Marketing Agency

Email: netzlinx@outlook.com
Phone: +60 11-2514 8483
Address: Suite 5.2, Block I, Floor 5, Setia Walk,Persiaran Wawasan, Pusat Bandar Puchong, 47160 Puchong, Selangor,Kuala Lumpur,Malaysia