Welcome to Netzlinx. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions (“Terms”). If you do not agree to these Terms, please refrain from using our website or services.
Services Provided
Netzlinx provides a wide range of digital marketing services to businesses of all sizes. Our services are tailored to meet the unique needs of each client, helping them achieve their business objectives. Below is an overview of the services we offer:
- Web Development: Custom website design and development tailored to client needs.
- SEO (Search Engine Optimization): Strategies to improve website visibility on search engines.
- Content Writing: Creation of engaging and relevant content for various platforms.
- Domain and Hosting: Provision of domain registration and hosting services.
- Data Analytics: Analysis of data to inform business decisions.
- Branding: Development of brand identity and strategies.
Client Responsibilities
By engaging with Netzlinx for services, the client agrees to the following responsibilities:
- Accurate Information: Clients must provide accurate and up-to-date information necessary for the successful delivery of services. This includes details about the business, products, and services.
- Timely Approvals and Feedback: Clients are expected to provide feedback and approvals in a timely manner to ensure projects progress smoothly. Delays in approvals or feedback may impact the timeline for project completion.
- Compliance: Clients must ensure that their business activities and content are in compliance with all applicable laws and regulations in Malaysia and any other jurisdiction that may apply.
- Respect for Intellectual Property: Clients must respect the intellectual property rights of Netzlinx and third parties. Unauthorized use of intellectual property is prohibited.
Payment Terms
All fees for services are outlined in the service agreement provided to clients before the commencement of any project. The client agrees to pay for services as outlined in the agreement, and payment must be made according to the schedule agreed upon.
- Invoicing: Invoices will be issued as per the payment schedule outlined in the service agreement.
- Late Payment: Payments not made within the agreed-upon timeframe may incur late fees or additional charges. Netzlinx reserves the right to suspend services until payment is made.
- Refund Policy: We offer a refund policy as specified in the individual service agreement. Refund eligibility depends on service type and project progress. Refunds, if applicable, will be processed according to the terms agreed upon.
Intellectual Property
- Ownership of Deliverables: All intellectual property rights, including designs, content, code, and other deliverables, remain the property of Netzlinx until full payment is received. Upon full payment, ownership rights for the deliverables will be transferred to the client, as specified in the service agreement.
- Third-Party Content: We do not claim ownership over third-party materials, including images, videos, logos, or trademarks, unless explicitly stated. It is the client’s responsibility to ensure they have the necessary rights to use any third-party materials.
Confidentiality
Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of the engagement. We will not disclose any information about the client’s business or project without the client’s consent, except when required by law.
Limitation of Liability
We are committed to delivering high-quality services, but we will not be held liable for any indirect, incidental, special, or consequential damages arising from the use of its services. This includes, but is not limited to, loss of business, data, or revenue, or any other damages arising out of the use or inability to use the services.
Termination
Either party may terminate the agreement with written notice, as specified in the service agreement. Upon termination, all outstanding payments must be made, and any ongoing projects will be completed in accordance with the agreement. In the case of early termination, the client may be required to pay for the services rendered up to that point.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Malaysia. Any disputes that arise from these Terms will be subject to the exclusive jurisdiction of the courts in Malaysia.
Amendments
We reserve the right to amend or update these Terms and Conditions at any time. Clients will be notified of any significant changes. It is the client’s responsibility to review these Terms periodically to stay informed of any updates.
